As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees.
So why is it so important to ensure you conduct an appropriate investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Most investigations commence with initial information collection before proceeding to interviewing the relevant parties. Once interviews are completed, statements should be documented and a report and findings concluded by the lead investigator. The next critical step is for any outcomes to be carefully considered and actioned appropriately.
While this all sounds simple enough, it is important to ensure the investigation is conducted in a careful and considered manner and by someone who has been appropriately trained in how to manage an investigation and determine outcomes. Failure to carry out a fair and robust investigation could come back to haunt you at a later date.
Nexus Human Resources specialises in conducting workplace investigations, however large or small. We can also assist in training your managers on how to run investigations. Call us on 1300 15 10 11 if you need advice or assistance.