Workplace policies are written documents that clarify to all employees the expected standards of behaviour and performance. Some of the policies that we recommend for our clients, dependant on their size, include those that cover the following topics:
- Counselling and Discipline
- Bullying, Harassment and Discrimination
- Workplace Health and Safety
- Drugs and Alcohol
- Leave; and
- Internal, Email and Social Media
The benefits of implementing sound policies are plentiful. Where clear policies are in place, employees better understand what is acceptable and unacceptable in the workplace and this helps create a more informed and effective workforce. For example, a Code of Conduct will outline the standards of conduct that are required while working for the employer.
Workplace policies can also play an important role in the event an employee raises a legal dispute against the employer. For example, where the employer has a workplace policy about the disputed issue, the employer is likely to be in a stronger position before a court or tribunal as they will be able to prove what the workplace standard is and that the employee knew the standard expected.
Policies can also help to set the rules and guidelines for decision making for a range of standard workplace situations. For example, a Grievances Policy will set out the company process for complaint handling, and specifically who employees should contact for enquiries about the policy or who to contact to make a formal complaint. Having such guidelines in place reduces the need for employees to continually ask management the same questions as the answers will be outlined in the policy.
And importantly, for consistency. A positive workplace culture grows on the back of consistent and clear workplace practices. Workplaces with inconsistent processes and haphazard decision making often find the internal culture is toxic or unproductive as inconsistency breeds feelings of unfairness, distrust, unnecessary competition and frustration which all hinder good performance.
Contact us to arrange a free consultation about which policies might be beneficial for your business.